Waitlist & Cancellation Policies


If the class you want to take is full, put yourself on the waitlist. If you are on the waitlist, please take the following actions:


  • When you receive the email informing you you’ve been accepted into class off the waitlist, should you NOT be able to now make it, please reply back to that email as quickly as possible. If you cannot find the email to reply back, you can also sign into your EPIC account on our site and cancel.
  • If you are signed in for an alternate class that day and get in to the class your prefer, please be sure to to cancel out of the class you do not plan to attend.
  • We ask you to do cancel out of any class that you cannot attend so that should others be on any waitlist, a spot opens for them.



Cancellation Policy

We recognize that there are numerous and often legitimate reasons why you might not be able to make it to your class or session occasionally. If you feel you have an extenuating circumstances, please just call us and explain why you can’t make it and we’ll help take care of you.


We thank you for your consideration of your fellow members and coaches!